State Quality Assurance
Help at Home is Hiring a State Quality Assurance Associate!Now offering weekly pay!We are the nation's leading provider of high-quality support services to seniors and people with disabilities.
Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.
Help at Home leads the home care industry in protecting our clients, caregivers and employees.
We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training.
We are currently seeking an experienced State Quality Assurance Associate to oversee our quality and compliance functions.
Work hours for this role are normally Monday - Friday 8:
00AM - 5:
00PM, but will vary to support business needs.
BenefitsHelp at Home strives to be an employer of choice in your community and our employees are the foundation of our work.
Eligible staff have the opportunity to enroll in a wide variety of benefit programs, including 401K, along with lucrative bonuses in certain areas.
We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful.
Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.
Job
Summary:
The main focus of this position is to implement and enforce policies and procedures that keep Help at Home incontract compliance for us to provide the best service possible to our clients and employees.
Essential Duties and
Responsibilities:
Implement and maintain systems to ensure compliance with contracts (i.
e.
client files, record-keeping, documentation, etc.
) Conduct internal on-site audits using state compliance tool.
Update/maintain WITS system per state guidelines.
Review Client Satisfaction Surveys/Reports for all offices, ensure compliance.
Inform/educate staff on current policy and procedures and any waivers.
Assist with preparation for audits and post-audit responses.
Implement and maintain office procedures, including the maintenance of the Policies & Procedures Manual.
Provide branch office support and good communication with support coordinators/regional centers.
This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
Required Skills/Abilities:
Professional written and verbal communication skills.
Excellent interpersonal skills.
Proficient computer skills.
Advanced understanding of quality and compliance procedures and systems.
Education and
Experience:
High school diploma or GED required.
Bachelor's degree AND one-year of related experience /OR/ five years of related experience.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.
Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
Recommended Skills Auditing Business Requirements Communication Interpersonal Skills Maintenance Office Procedures Estimated Salary: $20 to $28 per hour based on qualifications.
Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.
Help at Home leads the home care industry in protecting our clients, caregivers and employees.
We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training.
We are currently seeking an experienced State Quality Assurance Associate to oversee our quality and compliance functions.
Work hours for this role are normally Monday - Friday 8:
00AM - 5:
00PM, but will vary to support business needs.
BenefitsHelp at Home strives to be an employer of choice in your community and our employees are the foundation of our work.
Eligible staff have the opportunity to enroll in a wide variety of benefit programs, including 401K, along with lucrative bonuses in certain areas.
We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful.
Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.
Job
Summary:
The main focus of this position is to implement and enforce policies and procedures that keep Help at Home incontract compliance for us to provide the best service possible to our clients and employees.
Essential Duties and
Responsibilities:
Implement and maintain systems to ensure compliance with contracts (i.
e.
client files, record-keeping, documentation, etc.
) Conduct internal on-site audits using state compliance tool.
Update/maintain WITS system per state guidelines.
Review Client Satisfaction Surveys/Reports for all offices, ensure compliance.
Inform/educate staff on current policy and procedures and any waivers.
Assist with preparation for audits and post-audit responses.
Implement and maintain office procedures, including the maintenance of the Policies & Procedures Manual.
Provide branch office support and good communication with support coordinators/regional centers.
This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
Required Skills/Abilities:
Professional written and verbal communication skills.
Excellent interpersonal skills.
Proficient computer skills.
Advanced understanding of quality and compliance procedures and systems.
Education and
Experience:
High school diploma or GED required.
Bachelor's degree AND one-year of related experience /OR/ five years of related experience.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.
Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
Recommended Skills Auditing Business Requirements Communication Interpersonal Skills Maintenance Office Procedures Estimated Salary: $20 to $28 per hour based on qualifications.
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